Christopher Sowiak FdSc MBCS

IT Professional

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An IT Professional with over over 16 years of experience in the industry and over 8 years in the Housing Sector.

Experienced in delivering innovative IT solutions whilst focusing on exceptional customer service.

 

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Christopher Sowiak FdSc MBCS

About me

I am a passionate, experienced, hardworking and self-motivated IT Manager. I am confident, determined and self-disciplined with experience in managing multidisciplinary cross functional teams.

 

I currently line manage a team of 8 technical staff and I have a strong technical ability with hands on skills and the capacity to build meaningful relationships with stakeholders and suppliers. I have an eye for detail, am focused on delivering an exceptional customer centric service and I am seen as the expert in delivering innovative ICT solutions for my existing employer.

 

I also have experience of offering business system reviews and delivering consultancy to not only my current employer but also other local Housing Associations.

 

KEY ACHIEVEMENTS

 

  • Successfully lead on the technical delivery of a merger between two Housing Associations enabling a seamless transition for both internal customers and residents

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  • Awarded: Employee of the Year 2014; Innovative Colleague of the Year 2014; Resources Staff Member of the Year 2013 and 2014 at Two Castles

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  • Improved departmental performance to an average of 98% of all priority calls resolved on time and satisfactorily within the first 6 months in current role.

Services

Registered PRINCE2 Practitioner

ITIL (2011) Certificate in IT Service Management

MCP in Implementing and Administering Security in a Server 2003 environment

Windows Server 2003 to 2016

Project Management

IT Service Management

Service Delivery

Strategy Management

Budget Management

Performance Management

ESXi

VMWare

Networking

VEEAM

DHCP, DNS, TCP

Capita OPENHousing

SSRS and SSIS

Web Design

Microsoft Technologies

System Administration

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